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Crew Member Full-time

at Pepperjax Grill in (Published at 12-08-2017)

Crew Member

Job Description

Job Summary

This position contributes to PepperJax success by providing incredible guest to all customers. This job creates a great experience for our guests by providing them with prompt service, quality food and beverages, and maintaining a clean and comfortable restaurant environment.

Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

  • Acts with integrity, honesty and knowledge that promote the culture and values of PepperJax.
  • Maintains a calm demeanor during periods of high volume or unusual events to keep restaurant operating to standard and to set a positive example for the shift team.
  • Anticipates customer and restaurant needs by constantly evaluating environment and customers for cues. Communicates information to general manager so that the crew can respond as necessary.
  • Assists with new crew member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
  • Contributes to positive team environment by recognizing alarms or changes in crew morale and performance and communicating them to the general manager.
  • Delivers incredible customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
  • Follows PepperJax operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all crew during each shift.
  • Maintains a clean and organized workspace so that crew can locate resources and product as needed.
  • Provides quality food and beverage products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
  • Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
  • Maintains regular and punctual attendance

Required Experience

  • No previous experience required

Basic Qualifications

  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
  • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
  • Meet store operating policies and standards, including providing quality food and beverage products, cash handling and restaurant safety and security, with or without reasonable accommodation
  • Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
  • Comply with a dress code
  • Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as quantity of ingredients or substituted ingredients
  • Available to perform many different tasks within the restaurant during each shift

POSTION REQUIREMENTS: Â High school diploma or equivalent required; age requirements may apply in order to remain in compliance with State and Federal laws. Ability to communicate in English is required; Spanish comprehension is helpful. Fundamental reading, writing, math and computer /POS skills are required. Must have access to adequate transportation and complete the administrative driving requirement. May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds. May be required to operate/access equipment at standard heights while walking or standing during entire shift. Hazards include, but are not limited to, slipping, tripping, burns, cuts, abrasions, and falls. Must be willing to work a variety of shifts, sometimes extending beyond eight hours, based upon local operating hours. Must be able to work weekends and holidays. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please apply at https://my.peoplematter.com/mja/pepperjax/jobapp/GetStarted, or at the careers button at PepperJax.com

Job Type: Part-time

Required education:

  • High school or equivalent


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