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Senior Financial Analyst, Subscriber Economics Full-time

at ADT in Florida (Published at 30-06-2020)

Company Overview:
At ADT, we?ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most.
Summary:
The Subscriber Economics & Credit team serves to provide business leaders with visibility into economic drivers of value across the lifecycle of our subscriber base. We aggregate data from disparate environments to construct Customer Lifetime Value models that underpin all facets of the business: customer acquisition, recurring revenue streams, costs for ongoing service, upgrades/changes in the services provided, the expected lifetime of the customer, etc. These models form the basis for financial analysis and evaluation of a wide array of business decisions, both tactical and strategic in nature.
The Sr. Analyst role will support the Subscriber Economics team and the Key Stakeholder teams mentioned above. The role involves extracting and analyzing data across all business functions, ensuring ongoing connection between the model inputs/assumptions and our reported business results, and determining the appropriate allocations to drive a deeper understanding of economic value creation across customer segments, product lines, sales channels, risk profiles, etc.
Responsibilities include:
Extract, join and clean data from various business intelligence, data warehouse, and financial system sources
Develop / refine estimates for fixed vs. variable costs
Develop / refine estimates for allocations of cost and revenue across meaningful dimensions, including but not limited to: lines of business, customer segments, risk profiles, products/solutions, and sales channels
Establish and document a repeatable method for ensuring models are refreshed to reflect changes in the business
Help finance teams that support various functions across the enterprise standardize on the discounted cashflow model framework that is most appropriate for the decision at hand
Deliver subscriber economics model on a quarterly cadence complete with insights, variances, and trends
Produce ad-hoc, scenario-based value creation projections as needed to support business case generation
Present key findings to business leaders, with recommendations based on data-driven insights
Knowledge/Skills/Abilities:
Education: Undergraduate degree required, graduate degree preferred
3+ years of related experience in an analytical role, 5+ years preferred
Bachelor?s Degree with emphasis in finance, analytics, statistics, or engineering
Experience in a subscription business preferred
High proficiency with discounted cashflow modeling
Strong verbal and written communication skills that focus on effective persuasion
Natural comfort with numbers and a strong quantitative mindset
Ability to connect the dots and understand the second/third order effects
Proficient knowledge of Microsoft office ? advanced knowledge of Excel and PowerPoint
Experience with Tableau, Power BI, or other data visualization tools
High proficiency with SQL or other structured query programming languages
Comfort with querying, joining and manipulating large data sets
Be able to see the big picture, make thoughtful tradeoffs and focus on what matters
Effectively break down complex data & analysis for non-technical audience
Know how to respectfully challenge with data to prevent a wrong decision
ADT LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at jobs.adt.com to learn more.
Recommended skills
Business Intelligence
Tableau (Busines Intelligence Software)
Revenues
Economics
Finance
Analysis
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Job ID: 2012787
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