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Sales Counselor for a Beautiful Upscale Community Full-time

at Brookdale Senior Living in Kansas (Published at 07-04-2020)

Brookdale 119th is an amazing, upscale independent living community. We are hiring an experienced Sales Counselor to add to our wonderful team!!

Come grow with Brookdale! There are many facets that make Brookdale different from every other company out there: 1) We are the largest senior living service provider in the US, covering 46 states, employing over 60,000 associates in over 900 communities. 2) Brookdale offers many career paths to our associates. We can even help with school! 3) Brookdale can offer you amazing work environments.

We encourage you to visit our Facebook page ? Here you can begin to explore the ?Brookdale difference?.

You can find our Facebook page at https://facebook.com/BrookdaleOverlandPark119th/.

Let's paint a picture of what it looks like to work for Brookdale:

  • A place where you can further your career
  • Beautiful work sites
  • Health Benefits to ALL associates
  • National perks
  • Tuition reimbursement
  • Rewarding and heart fulfilling job satisfaction
  • Supportive leadership
  • Advancement opportunities
  • Environment that encourages professional growth

Shift Days/Times:

  • Monday - Friday, plus every other Saturday
  • Days

Job Description
Under limited supervision, receives walk-in/call-in visitors and uses software systems to identify and contact leads provided by the Business Development Coordinator and current community residents. Effectively explains and demonstrates to prospective residents and their families the benefits of residing and receiving care at the community. Communicates sales and contractual information and closes contract sales to maintain and improve occupancy levels. Solicits assistance of community staff to promote and explain community services, practices, policies, pricing and other information necessary to close the sale.

Education and Experience

  • Minimum of two years of progressive experience in the real estate or health care field including experience in such areas as promotion, public relations, or admissions, including a minimum of two years with a proven sales or promotion track record.
  • Prior experience selling or promoting senior residential and health care services is highly preferred.

Essential Functions

1. Routinely reviews software databases to identify and follow-up on leads from all sources. Calls a lead and obtains additional information on personal residential and care needs. Encourages prospective residents and families to make wait list deposits. Maintains long term contact with prospects to encourage continued familiarity. Encourages and promotes visits and tours of community(s). Meets established goals regarding contacts and tours to achieve desired sales goals. Enters updated prospective resident information and status of relationship into the lead management system.
2. Maintains positive and understanding relationships with current residents and their family. Encourages their positive promotion of community to friends, acquaintances and family. Identifies religious, civic and social groups to which current residents belong to expand referral network. Cultivate leads with current residents through positive interaction and interest in activities and concerns. Follows-up with resident referrals as identified. Explains and promotes the Resident Referral Program to current residents.
3. Assists in identifying innovative events and methods to increase visitation of targeted groups. Assists in planning, sponsoring, organizing, and executing special events to inform and attract referrals and prospects to visit community. Presents and demonstrates the value and benefits of the community for its residents as appropriate to stimulate interest and sales.
4. Obtains and maintains knowledge of competitors. Communicates community features to best compete with competitor?s strengths and weaknesses. May visit competitors? communities to understand how to best refer and market services and products.
5. Conducts personal tours of communities for prospective residents and family. Schedules meetings with staff department heads as requested or as deemed necessary to effectively convince potential residents of abilities to meet their residential and care needs. Understands needs of potential residents to highlight community features that will satisfy them.
6. Explains fee structure in a manner that will be most meaningful and that will clearly reflect the benefits of prospective resident?s choices. Explains the physical and financial assessment processes to prospects and coordinates required staff interviews and credit checks.
7. Closes contractual arrangements. Communicates availability of units and status of waiting lists. Obtains necessary personal information and prepares standard, legal documents required for signature. Communicates pricing structures and service rates. Obtains signatures, required deposits and authorizations for move-ins.
8. Requests assistance of marketing assistant when appropriate to coordinate needs relating to logistics of new resident moves including such things as transference of keys, furniture move-in coordination, unit preparation, new resident orientation and welcoming, etc. Maintains continued contact to reflect concern and interest for their continued wellbeing and satisfaction after relocation to the community.
9. May provide input regarding the development of promotional brochures, videos and mailings as used in networking referrals and marketing to prospective residents.
10. Prepares written reports and communicates status of current success in a clear and concise manner.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor.

Reliable car transportation with insurance, plus a valid driver?s license

Job Type: Full-time


  • sales: 1 year (Required)
  • real estate: 1 year (Preferred)

Work authorization:

  • United States (Required)

Additional Compensation:

  • Other forms


  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Professional development assistance
  • Tuition reimbursement

Paid Training:

  • Yes


  • Day shift

Work Remotely:

  • No

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