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Scheduling Coordinator Full-time

at Ortho South in Alabama (Published at 05-03-2020)

  • Orthodontic Customer Care Representative *

Ortho South is looking to hire an experienced Scheduling Coordinator with a positive attitude to work in a dynamic, state-of-the-art office. We?re looking to hire immediately! An application must be filled out IN THE OFFICE (it takes approximately 30 minutes). This is a full-time position only and applicants must be able to work 6:45am - 4:00pm, Monday - Thursday. The position pays $10 - $19 an hour, depending on experience. Come into the office begin the application process!Orthodontic Customer Care Representative

About the Job

Our Representatives (Scheduling Coordinators) are customer service superheroes who serve as a practice concierge in greeting families as well as scheduling gurus who help patients keep appointments on the books. Are you friendly, eager, yet calm. Are you able to multi-task and keep on track? Do you keep a smile on your face and in your voice? Do you enjoy celebrating with patients and families? If so, we are looking for you!

Duties & Responsibilities:
- Welcome patients and families into the practice.

- Schedule appointments for patients.

- Answer a multi-line phone with grace and efficiency.

- Manage mailings with accuracy and timeliness.

- Manage communications to patients and dentists.

- The ability to complete all tasks and duties assigned to front office personnel.
- Actively participate as a contributing member of the office staff team to achieve patient satisfaction and office production goals.
- Perform other duties as assigned.

Qualifications:
- A minimum of 2 to 5 years office experience is Orthodontic Customer Care Representative preferred but not required.
- Excellent verbal and written communication skills a must.
- Computer literate a must (Ortho2 experience is a plus).

- Experience with Orthodontics a plus.
- Experience in customer service desired.

Job Type: Full-time

Salary: $10.00 to $19.00 /hour

Experience:

  • relevant: 1 year (Preferred)
  • Front Desk: 1 year (Preferred)
  • Scheduling: 1 year (Preferred)

Application Question:

  • What are your short/Long term goals for employment?

Additional Compensation:

  • Bonuses

Work Location:

  • One location

Benefits:

  • Paid time off

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • People-oriented -- supportive and fairness-focused
  • Team-oriented -- cooperative and collaborative

Schedule:

  • No weekends


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