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Patient Access Representative I Full-time

at University of South Alabama in Alabama (Published at 17-02-2020)

Minimum Qualifications

High school diploma or equivalent and one year of general clerical experience.



Preferred Qualifications
Essential Functions

These are the job duties required of the position.

Essential Functions

Abides by and enforces all compliance requirements and policies and performs these responsibilities in an ethical manner consistent with the organization?s values; adheres to hospital policies including confidentiality; assists with the orientation of new employees; utilizes proper body mechanics when moving equipment and or supplies that are necessary to perform essential functions; reports broken or malfunctioning equipment to supervisor or department head; accepts reservations, obtaining social, financial, and personal data by personal interview or telephone; inputs accurate patient information on IS system and follows up for missing data; obtains copies of insurance and patient ID cards and scans into imaging system; completes all admission/registration, legal, financial, and medical forms and obtains required signatures; distributes and explains state and federally mandated information to patients; follows established downtime procedures; collects and receipts monies; performs general clerical duties including answering phones and maintaining files; performs duties using personal computer and word processing software; communicates and uses appropriate customer relation skills with physician, patients, families, healthcare team and staff in person and via telephone; responds to overhead pages; maintains accurate and complete records by recording information in various logs, reports, and QI forms including daily bed check; completes all mandatory unit, education and hospital requirements; utilizes cost effective practices in performing all aspects of the job; adheres to current Infection Control and Safety Standards; participates in performance improvement activities through quality measurement or participation of ICARE process as assigned; accesses and accurately maintains electronic and paper medical records; regular and prompt attendance and the ability to work schedule as defined and overtime as required; related duties as required.


Special Instructions to Applicants

Applications for this position will be submitted using our new employment application system. If you are interested in applying for this position, click on the ?Apply For This Job? link.

If you have not previously applied in the new system, you will need to create a new account and application, by following the link above.

If you need assistance with the new application process, contact Human Resources at 251-460-6133.



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