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Infrastructure Engineer Full-time

at PNC Financial Services Group in Pennsylvania (Published at 31-01-2020)

Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a(n) Infrastructure Engineer within PNC's Technology Network organization, you can be based in Pittsburgh PA, Cincinnati, OH, or Cleveland OH. Will consider candidates outside of these locations with the ability to travel, as needed.
This position will work primarily with F5 LTM and DNS load balancing solutions, as well as maintaining DNS, DHCP, and IP address management for the company. Continuous improvement and delivery play a large role in our environment, and candidates with functional scripting experience in BaSH and Ansible will be preferred, as will strong experience with TCL scripting for iRules. This position requires the candidate to be comfortable working on a remote team, using online collaboration tools effectively, and to comply with change management requirements typical of IT within the financial industry.
Job Profile
Applies solution design and support while consistently meeting customer needs. Leverages technical knowledge and industry experience to design, build and maintain infrastructure technology solutions.
Develops software components and hardware for projects; aligns these with business strategies and objectives.
Independently solves common problems and updates applications with new technology.
Collaborates with engineers, architects, developers and other staff to meet project objectives.
Analyzes the technological needs of customers and provides ongoing support for clients.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Application Delivery Process ? Knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications.
Consulting ? Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations.
Effectiveness Measurement ? Ability to measure the quality and quantity of work effort for the purpose of improvement.
Industry Knowledge ? Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply this knowledge appropriately to diverse situations.
IT Industry: Trends & Directions ? Knowledge of and ability to analyze marketplace experiences, developments and trends related to the function of Information Technology (IT).
IT Standards, Procedures & Policies ? Knowledge of and the ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.
Planning: Tactical, Strategic ? Ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Problem Solving ? Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
Work Experience
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.
Disability Accommodations Statement
The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.
The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

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