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CWHC Parts Counter Sales Full-time

at Canada West Harvest Centre in Nebraska (Published at 11-01-2020)

CANADA WEST HARVEST CENTRE - EMERALD PARK, SK CANADA


JOB SUMMARY


This parts person will assist in the building and growth of our dealerships in Saskatchewan as well as performing the day to day operations of running a parts department. Using our ASPEN business system for parts invoicing and management as well as using the CLAAS parts information system to provide our customers with timely and accurate parts service.


ESSENTIAL FUNCTIONS

  • Learn our Aspen business system and the CLAAS parts support systems.
  • Working with team members in parts service and sales
  • Provide input on creating processed to ensure the parts department runs effectively.
  • Working extended hours and as needed during peak seasons as well as carrying a parts on call phone for after hour service.
  • Use service manuals and parts books to look up specs and parts for repairs

OTHER FUNCTIONS

  • Other duties as assigned by management
  • Fill in as a supervisor as needed
  • Train new employees and student interns

REQUIREMENTS

  • Journeyman Diploma preferred
  • Two to five years industry experience
  • Working knowledge of CLAAS parts a plus
  • Prior experience in parts sales / or counter experience as asset.
  • Ability to multi-task and follow through with defined tasks
  • Excellent oral and written communication skills
  • Excellent customer service skills
  • Farm background desirable
  • Ability to travel within region and to be able to work with limited supervision
  • Ability to operate large machinery
  • Valid driver?s license required with verifiable safe driving history
  • Proficient with Microsoft Office and strong computer skills

PHYSICAL REQUIREMENTS

  • Ability to see, hear and speak well enough to use a telephone, computer and cell phone, and to present and explain product details to customers
  • Ability to drive vehicle for extended periods of time
  • Must be able to stand for extended periods of time
  • Follows all safety rules, regulations and policies
  • Ability to bend, stoop and pick up objects
  • Ability to lift up to 35 pounds frequently, 50 pounds occasionally

WORKING CONDITIONS:

Typical dealership repair/office/field environment. Frequent vehicle travel.


The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.



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