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Evening Cafe Barista, FT/Cheyenne Full-time

at Little America Hotel & Resort, Cheyenne in Wyoming (Published at 08-01-2020)

The primary function of this position is to make classic coffees and prepare a variety of beverages and food items for our in house coffee shop, known as Carol's Cafe.

Scope of Work:

The key function of this position is to provide excellent customer service to patrons of Carol?s Café, mixing ingredients to make classic coffees as well as preparing a variety of beverages for our customers and upselling pastries and other food items. The coffee shop is also the outlet that serves the famous Little America ice cream cones.

Carol?s Café must be staffed at all times. Due to the 24/7 nature of our business weekend and holiday work may be required.

There will be opportunities to cross train in our retail boutique as well as other areas of the hotel.

Job Responsibilities:

  • Greet guests. Determine coffee interests and needs.
  • Inform guests about specials and answering questions about the coffee menu.
  • Suggest beverages to the guest; try to upsell.
  • Take beverage orders.
  • Prepare and sell coffee drinks by following prescribed recipes and techniques for specialty drinks including but not limited to expresso, latte or cappuccino.
  • Maintain inventory by replenishing coffee bean supply; brewing coffee; restocking coffee bar with pastries, cookies and cereals.
  • Maintain safe and health work environment by following ServSafe or similar food handling guidelines.
  • Keep equipment operational by maintaining supplies, performing preventive maintenance and calling for repairs.
  • Print closing report at the end of each shift, and deposit with accounting office.
  • Assist Manager as requested with training of new employees.
  • Stay knowledgeable on current trends by participating in educational opportunities, reading coffee/food service publications, etc.

Physical Demands:

This position involves light levels of exertion. Work involves exerting up to 20 pounds of force occasionally and pushing/pulling arm controls. Employees will stand/walk 90% of scheduled shift.

Possession of our willingness to obtain ServSafe certification within 60 days of employment.

Correct use and maintenance of all equipment, including regular cleanings.

Ability to work without direct supervision.

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