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Collector 1 Full-time

at U.S. Bank in Kentucky (Published at 10-12-2019)

Collector 1- Owensboro, KY (12pm-9pm M-F with rotating Sat)-190039995 At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we?re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Collects payment on assigned delinquent accounts by reviewing documentation, contacting customers/clients by telephone and/or written correspondence and arranging repayment schedules in order to minimize loss to the organization.
Qualifications
Basic Qualifications
  • High school diploma or equivalent
  • Minimum one year of experience in collections and/or customer service activities

Preferred Skills/Experience
  • Some knowledge of loan collection policies and procedures, fair debt collection practices, and related laws
  • Strong customer service/relations skills
  • Ability to identify and resolve exceptions and to organize and interpret information
  • Good verbal and written communication skills

Job Collections Primary Location Kentucky-KY-Owensboro Shift 2nd - Evenings Average Hours Per Week 40


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