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Service Assistant Full-time

at Mercedes Benz of Little Rock in Arkansas (Published at 19-09-2019)

If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities. Winrock Automotive Group is a family owned business dedicated to our employee?s success and growth. With five locations in the Natural State (Arkansas), opportunities abound!
We are looking to fill a Service Assistant role. If you want to be part of a great team, Apply Today!!
Responsibilities
  • Welcome on-site guests in a professional- positive manner, determine nature of business, and direct guest to appropriate personnel
  • Answer incoming phone calls; determine purpose of caller, and forward calls to appropriate personnel or department
  • Work cooperatively with the service, sales, and other internal teams
  • Communicate with callers and visitors in a professional, friendly, and efficient manner
  • Ensure the service drive is kept neat, clean, and inviting
  • Move cars off the service drive to keep it open for arriving customers
  • Periodically, check the customer restrooms for cleanliness and ensure all items are properly stocked
  • File all service repair orders in the proper files
  • Keep service entry doors and cubical glass clean
  • Shuttle vehicles and customers, as needed
  • Cross train on appt. scheduling and fill in as needed
  • Keep customer refreshments and snacks stocked
  • Type memos, correspondence, reports, and other documents
  • Assist in scheduling and confirming appointments
  • Perform other job-related duties and responsibilities as may be assigned from time to time
Qualifications
  • Excellent listening/communication skills, outgoing and positive personality
  • Punctual nature and ability to handle schedule flexibility and dynamic work environment
  • Professional appearance and eager to improve on all aspects
  • Valid driver?s license and clean driving record
What we offer:
  • Medical, Dental and Life Insurance
  • Vision Insurance
  • Short term and long-term disability
  • 401K
  • Paid time off
  • Closed on Sundays!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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