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Automotive Service Technician Full-time

at NTB - National Tire & Battery in Virginia (Published at 15-07-2019)

The Automotive Service Technician I (ASTI) is responsible for performing basic automotive services in compliance with TBC Corporation?s policies, procedures, and quality standards as well as all municipal, state, and federal regulations. An AST I is expected to be productive and comply with company safety, loss prevention, and customer service programs.

Company Overview

For 60 years, TBC Corporation (TBC), one of North America?s largest marketers of automotive replacement tires, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB®, Tire Kingdom®, Merchant's Tire®, Big O Tires® and Midas®. TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.

Job Responsibilities

Performs basic automotive services within the identified skills, knowledge and abilities for the position level as directed by the Store Management or their representatives
Meets or exceeds TBC Corporation?s performance standards for quality and speed of service to our customers
Ensures a valid service work order has been created when performing service on a vehicle
Ensures the service work order and any required forms/printouts are completed and returned to the service desk with the vehicle keys upon completion of the service
Obtains the needed tires and/or parts necessary to perform the service(s) listed on the service work order
Returns all unused parts to the service desk after the completion of service
Returns rebuilt part cores, batteries and used tires to designated security areas for appropriate handling
Ensures proper level of inspection is completed on each car per GEARS Process
? Greet the customer
? Establish the relationship
? Advise on recommendation
? Repair vehicle properly
? Strengthen the relationship

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.

Job Type: Full-time

Experience:

  • Automotive Service: 1 year (Preferred)

License:

  • Driver's License (Required)
  • ASE Certification (Preferred)

Work authorization:

  • United States (Required)


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