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UX/UI Analyst Full-time

at JoVE in Massachusetts (Published at 12-02-2019)

JoVE creates the ultimate video-based solutions for advancing research and science education around the globe. With more than 120 employees, JoVE is headquartered in Cambridge, Massachusetts and maintains its regional offices in London, Melbourne, and Delhi. Its institutional clients include more than 1,000 universities, colleges, and biotech/pharma companies, including such leaders as Harvard, MIT, Yale, Stanford, and Princeton. Please visit www.jove.com to learn more.

We are looking for an ambitious and talented UX/UI professional to enhance user engagement and product development. The ideal candidate should both understand user behavior and translate it to product design and function. Responsibilities will include improving our academic and research user experience, designing digital media products, analyzing/testing usability, creating graphical elements, and contributing to various product development projects.


  • Plan and conduct user research, interviews and surveys in the academic and research sectors to translate into improved product function and design, features, user flows, customer journey maps, wireframes, and prototypes
  • Develop user personas and journey maps based on qualitative and quantitative data to inform marketing, sales and product development
  • Identify and troubleshoot UX problems, and process feedback from customers and the sales and marketing team
  • Communicate with the marketing, sales and product development, and recommend changes based on user feedback, business goals, and UX trends/best practices
  • Deliver high-quality work on tight schedules in a dynamic, fast-paced environment


  • 3 years work experience in a UX/UI capacity
  • A college degree
  • Experience conducting user research (preferably within a higher education environment)
  • Ability to translate user research into design, prototype, and features
  • Experience with cross-platform design (web, tablet, mobile)
  • Prior examples of visual and functional design work
  • Excellent interpersonal, verbal and written communication skills
  • Organized and able to juggle multiple projects
  • Understanding of web development technologies (HTML, CSS, Javascript)

We offer a competitive compensation package. The benefits package includes health insurance, dental insurance, a 401k plan with a generous company match, disability plans and life insurance.

Job Type: Full-time

This job will require you to pass a background check:

  • No

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