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Chapman Buying Center Client Advisor/Appraiser Full-time

at Chapman Automotive Group in Arizona (Published at 06-02-2019)

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique Chapman Buying Center. This is a great opportunity to start your career in retail automotive.
Chapman Automotive Group is one of the largest & best selling automotive retailers across Arizona and Nevada. Every employee with the Chapman Automotive Group is absolutely critical to its success. We have been family owned & operated since 1966, and we take great pride in our reputation. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.
In this role you would be responsible for calling and following up with customers at our Chapman Buying Center setting appointments to appraise customers trades and helping secure the purchase of that vehicle. This is an exciting new opportunity to work with a new team handling all of the leads of customers that want to sell us their vehicle. You will utilize a CRM that will allow easy follow up via text, email and phone calls.
WHAT WE OFFER:
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Health & Dental Plan
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401(k) Retirement Plan
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Paid Vacations
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Employee/Family Vehicle Purchase Plan
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Clear Promotion Tracks & Flexibility to Grow Within Chapman
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Long Term Job Security
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Friendly Working Environment
RESPONSIBILITIES:
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Answer customer calls and establish follows-up with sales appointments
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Provide customers with a trade appraisal on site with the help of our software
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Secure the purchase of Vehicle
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Follow up with leads that are not ready to make an appointment or no-show
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Utilize CRM tracking system daily
REQUIREMENTS:
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At least one previous role based in strong customer service experience
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Team player attitude
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Prompt and courteous
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Enthusiastic personality
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Must have strong computer skills
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Willing to submit to a pre-employment background check & drug screen


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