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Guest Service Representative Full-time

at Nothing Bundt Cakes in Alabama (Published at 12-01-2019)

$8.50 - $9.50 an hour
Part-time

Nothing Bundt Cakes in the Birmingham and Hoover area is looking for friendly and energetic people to join our team! We are looking to hire Guest Service Representatives to work in both our Birmingham and Hoover Bakeries.

Position Summary:

To serve Nothing Bundt Cakes guests both in person and over the phone with creative solutions in a warm and welcoming environment. Guest Service Representatives will also perform side work duties for the crafting department, cleaning, and some clerical duties.

Responsibilities may include but are not limited to:

  • Introduce walk-in guests to our bakery and our products with a guest tour
  • Assist guests with walk-in orders while using creative solutions
  • Suggest balloon sales, show porcelain items, and up-sell with candles and cards
  • Assist phone guests by placing incoming orders
  • Give cake presentations while performing quality control tests
  • Operate & balance (POS) point of sale with accuracy and efficiency
  • Gather guests email addresses
  • Keep samples available during all hours of operation
  • Maintaining strong knowledge of NBC's products, prices, and promotions
  • Keep the retail area clean, swept, neatly merchandised,
  • Dust all retail surfaces twice per week, including all counter tops, and POS stations
  • Duties assigned by crafting department such as fluffing bows and making design pieces.

MUST BE OUTGOING AND ENJOY TALKING TO PEOPLE!

This position is not the right fit if you do not enjoy working with people.

This is a very interactive position (it is not just ringing up guests).

Candidates must also be available to work on weekends.

HOW TO APPLY:

  • Send Resume
  • Send Cover Letter including the days & times you are available. Important: include why you feel you would be a good fit for our company!
  • Candidates who do not send both a Resume and Cover Letter will not be considered for this position.

Job Type: Part-time

Salary: $8.50 to $9.50 /hour

Experience:

  • sales: 1 year (Preferred)
  • Customer Service: 1 year (Required)

Education:

  • High school or equivalent (Required)

Benefits offered:

  • Employee discounts

Hours per week:

  • 20-29


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